The Phoenix Hotel

The hotel was amazing. The staff was so great, they helped me find my way around, and even called up to my room to make sure I was OK since I was staying alone. I can not express how much I loved this place. It was like a little Utopia, I loved it. ...read more

Staff was wonderful, but the nightlife on a Saturday night is ridiculous.

Cute hotel, but for the young and hip who want to be near a bus line away from any district in San Fran. Paper-thin walls, but my bed was very comfy enough for a somewhat restful sleep. The heated pool was a bit small, but the customer service from the staff was amazing and made my stay so much more enjoyable. ...read more

nteresting hotel, very clean and good value.

Loved everything - great decor, accommodating staff, fun atmosphere. Perfect for young, party crowd - not so much if you want a peaceful sleep - fine with me. Nice continental breakfast. Great Courtyard - small & intimate. Neighborhood is a little shady but not enough to keep me from returning. ...read more

This is a great hotel, the staff was very accommodating. The pool area is very cute. The rooms are large and the bar next door is nice. Very comfortable, casual feel here. I was a little disappointed that there were no parties at the pool area and that people complained about a group of guys talking. I thought this was a party hotel! But this is the only place I would stay in SFO. Free parking, reasonable, comfortable, and funky. The neighborhood is not bad; we walked around day and night, no problems. ...read more

Nice hotel if you are under 40, otherwise you might want to look somewhere else. Don't expect any amazing luxuries, but it was clean, quiet, and all the art was pretty cool. Location is kind of sketchy, but really, probably not the best place for a lone female to be walking around, but it's close to stuff, and if you've ever lived in a city before you can handle this area. ...read more

Love the hotel. Reasonable rate includes free parking and excellent continental breakfast. Nice comfortable Bohemian kitschy atmosphere, and friendly employees. Downside is the surrounding Tenderloin district, including 6 block walk to the cable car line through winos, bums, etc., including overpowering urine smell. ...read more

Really hipster cool and fun, but not for business travel. Staff was really, really nice. Pool and patio is fabulous, bar and restaurant looked great, but for fun, not business. Chocolate pop tarts in the pastry offerings at continental breakfast with great coffee. No ac forced you to open windows, which let in the patio noise and resulted in reaching for the ear plugs. Shower had a real bad caulk job. Neighborhood is sketchy, but they have a parking lot. Definitely a fun place and they are trying to improve the hood so I support their efforts - just don't plan to sleep well or get work done here. ...read more

It was a learning experience for me. I will never stay here again. Staff was great, but the place was way to noisy for me. I know that it's San Francisco but the walls vibrating till 1 am.